Question 1

Are there different types of parking spaces available for rent?

Accepted Answer

Absolutely! In our parking lot, you can choose from the following options:

• Parking space
 • Van spot
 • Motorcycle parking space
 • Cargo bike place
 • Open bicycle parking
 • Closed bicycle shed

Question 2

Do I have my own permanent spot in the parking lot?

Accepted Answer

We operate a free-standing parking system in our parking lot. This means you can park anywhere based on your subscription. For example, parking space renters are not supposed to park in a van space.

Question 3

What if there is no more room?

Accepted Answer

In principle, there should always be parking available. If the regular parking spaces are occupied, you can park a conventional car in an electric parking space, and vice versa. We assume this will be for a short period.

Question 4

Can I charge my electric car?

Accepted Answer

Absolutely! We have 13 charging stations available in the parking lot. And if you're unable to charge and it's causing an inconvenience, please let us know immediately. We'll add more charging stations. If you don't want to charge, you can also park your car in a regular spot without a charging station.

Question 5

Do I always have a charging station available to charge my car?

Accepted Answer

We strive to ensure everyone can charge when needed. Therefore, we ask our tenants to park their electric vehicles in a regular spot when they're not charging. This frees up space for others to charge. This allows us to accommodate more people with fewer charging stations. If a tenant repeatedly experiences a shortage of charging stations, please report it immediately. We'll then install more charging stations shortly.

Question 6

Is the energy generated with solar energy?

Accepted Answer

We've installed over 1600m² of solar panels on the roof of our parking garage. So your charging session is 100% green when the sun shines.

Question 7

Can I also rent a parking space for a cargo bike?

Accepted Answer

That's certainly possible. Send an email to info@citibee.be (mailto:info@citibee.be)to inquire about availability.

Question 8

Can I rent a parking space for a short period of time?

Accepted Answer

Yes, that's possible. You can reserve a spot through our reservation portal (https://citibee.parkingportal.app/nl/)on our citibee website. You can find this on the main page.

Question 9

Can I also rent only during office hours?

Accepted Answer

Yes, that's possible. Send an email to info@citibee.be (mailto:info@citibee.be)regarding availability.

Question 10

Can I also rent only after office hours?

Accepted Answer

Yes, you can. If you'd like to subscribe for after-hours use, please send an email to info@citibee.be (mailto:info@citibee.be)to inquire about availability.
If you only need to park for one evening, you can reserve a spot through our reservation portal.(https://citibee.parkingportal.app/nl/) If all spaces are already booked and the parking lot is full, you may find that you can't reserve a spot temporarily.

Frequently asked questions

Contact Citibee